Reporting
See what the mystery shop cannot.
Individual results help an advisor. The network view helps you decide where training and messaging need to change.
Illustrative data. Retailer names are examples.
One fix, not forty conversations.
If one talking point is missed at most of your retailers, that is a training or messaging problem. DriveCoach shows you which one.
Coverage by talking point
Which features and messages reach the customer, by retailer, region and model.Adoption you can act on
Who has been invited, who is driving, and which retailers have gone quiet.Fair by design
Practice stays private to the advisor by default. Feedback from customer drives goes to the advisor and their manager, as the start of a conversation.
Drive Studio
Your vehicles, your customers, your standard.
Drive Studio is where head office and retailers set DriveCoach up. You never write a prompt. You describe your vehicles, your customers and what good looks like, in your own language.
Vehicles
A vehicle library built from your own website and documents, kept current as the range changes, with every fact open to review.
Test drives
The script for each model: the talking points that matter and where on the route to make them.
Customers
The virtual customers your advisors practise with, written around the buyers your network really meets.
Scoring
Your scoring guide, in words and weights. Every drive records the version it was marked under.
Retailers and routes
Each retailer keeps its own routes and checkpoints. Every route is a loop that starts and ends at the retailer.
Assignment
Send a test drive to a retailer, a team or one advisor, for a launch or a refresher.
Drive it on your own roads.
A slide deck will not tell you much about this. So we set up a route from your location, add one of your vehicles, and send you a guest code.
Book a demo