Train your advisors where the sale happens.

The app

Four modes, one app.

Coaching, Roleplay, Feedback and Plan, each built for the vehicle and not the classroom. Scroll to see each one.

A coach guides you through the gold standard test drive

Coaching

The advisor drives your route and hears two voices: a coach who talks to them as a colleague would, and a model advisor showing what a great demonstration sounds like at each checkpoint. There is no score. It ends with a short wrap-up of what was covered.

• Your standard, on the roadBuilt from your own vehicle scripts and what good looks like for your brand.
• Tied to the routeEach talking point is placed at a checkpoint where the road suits it.
• Hands stay on the wheelEverything is chosen while parked. After that it is audio only.

Practise with a virtual customer

Roleplay

The advisor picks a customer, then takes them on a test drive. The virtual customer talks, asks questions and raises objections the way a real one would. Afterwards the advisor sees which talking points they reached and where.

• Customers you recogniseFirst-time electric buyers, enthusiasts, families switching. You choose who your network practises with.
• Practice is privatePractice drives stay with the advisor by default. You decide the setting for your network.
• No customer neededA new starter can rehearse a launch model before the first real enquiry.

After a real test drive with a customer

Feedback

On a real customer drive, DriveCoach captures how the drive went against your standard. Afterwards the advisor gets plain, specific feedback: what went well and what to try next time. It is support, not a judgement.

• Consent comes firstThe customer signs on the phone before anything is recorded. No signature, no recording.
• Your scoring guideFeedback follows the criteria you set, so it means the same at every retailer.
• Seen by the right peopleThe advisor and their manager. Nobody else.

Coming soon

Handover

The handover is the part customers remember, and where features go unexplained and settings go untouched. DriveCoach Handover brings the same coach to the customer's first hour with their new vehicle.

• A coach in your earThe phone stays in a pocket. The advisor hears the coach through an earphone.
• Rehearse it firstPractise the handover as a roleplay before doing it with a customer.
• Your handover standardIt follows your own best practice, which you can change at any time.

Drive a route and we will help you plan a test drive

Plan

An advisor or manager drives the loop they would take a customer on. DriveCoach turns it into a test drive plan, with suggested moments for each feature placed where the road suits them.

• Routes that come homeEvery route starts and ends at the retailer, with no doubling back.
• Local knowledge keptEach retailer shapes its own routes. Head office sets the standard they follow.
• Ready for coachingA saved plan becomes the route advisors are coached on.

In the vehicle

A coach that knows the vehicle and the road.

DriveCoach runs through the vehicle's own audio, so the advisor's eyes stay on the road and on the customer.

• Coaches in real timeAs each checkpoint approaches, the coach cues the feature that suits that stretch of road.
• Knows your vehiclesEvery line draws on your own vehicle library and test drive scripts, model by model.
• Sounds like a personTwo natural voices, a coach and a model advisor. No satnav voice, no sales script.

Set up and run by you

Drive Studio

Drive Studio is where head office and retailers set DriveCoach up and see how it is being used. You never write a prompt. You describe your vehicles, your customers and what good looks like, in your own language.

• Your vehicle libraryBuilt from your own website and documents, and kept current as the range changes.
• Your standard, in your wordsTest drive scripts, virtual customers and scoring guides that your training team owns.
• Routes and reportingEach retailer sets its own routes. You see coverage and adoption across the network.